In last week’s show, we explored what would make your tech tell a fib. Now, the tables are turned and we look at why car owners don’t always tell the truth — and its consequences. This is installment two of a two-part series to helps car consumers get their vehicle repaired right — the first time. If you have difficulty communicating with your shop, this is the show for you. For more info, just email me at http://email@example.com.