A recent study showed that only 45 percent of executive directors had a performance review in the past year and of those, 2/3 said it was of little or no use to them. This show describes a great process boards can use and five questions they can ask to ensure the evaluation empowers both the board and staff. My guest is Paula J. MacLean of MacLean Management Consulting which operates Silver Creek Press. She is the author of six human resource books, including The Supervisor’s Big Book of Answers and also, Great Boards Plain and Simple. Get ready for lots of practical advice!