Patients don’t go to doctors to be abused by mean-spirited physicians. Physicians didn’t go into medicine because they don’t care about patients. Yet too often patients may have a contentious relationship with a doctor, and vice-versa.
Dr. Steve Shama, a national speaker and retired physician who dedicates himself to helping others communicate and connect in these difficult times, joins the program to explain these conflicts and how they can be managed better. He describes how treating people respectfully and speaking authentically from the heart can help quench heated conflicts and bring people closer together.