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Car Care for the Clueless

Pam Oakes

Car Care for the Clueless – What to ask your tech

What do you need to know to survive a trip to the service department?
This week on Car Care for the Clueless, host Pam Oakes responds to an email question regarding dealership services. Ken from Florida writes that he – not being too car savvy – was presented automotive services by his local dealership and questions their ability to repair his vehicle right the first time. Listen in on Pam and Ken while they talk about service writer commissions to service fees tacked onto the bottom of your bill.
If you have an automotive question that you would like Pam to answer, don’t hesitate to email her at:
And, if you would like to know more about your vehicle, click onto Pam’s website, for a copy of her book “Car Care for the Clueless (or How You Can ‘Make Money’ While Maintaining Your Vehicle)”. Or visit her shop’s site at Look for Pam’s latest book coming to a store near you: “Car Care for the Clueless: Successful Used Car Buying 101”. Not only is Pam an ASE-certified technician, but she has an auto dealer’s license too. Learn from Pam’s experiences at the auto auctions and teach you how to purchase the right vehicle – at the best price!
Last but not least – check out the latest automotive reality show Episode two “Punked and Junked” is streaming on a computer near you.