What is it that has made Southwest Airline profitable for the last thirty nine years in the #1 most difficult industry to be profitable in?
According to this week’s guest Joe Calloway, a performance expert who helps companies build cultures that drive results: It’s that They Have Mastered The Basics, and it’s this which has made them become as Joe’s book title suggests: A Category of One company.
In this show Joe Calloway, and Authentic Leadership expert Dov Baron will dig into the distinctions of why some very successful companies just die, while others soar. Here’s a clue: it’s not the economy!