Money and Success

Employee Engagement: The Heart of Business Success

Les Landes

Employee Engagement: The Heart of Business Success – Issues Management for Employee Communication

Most organizations use the issues management process as a tool to help them manage their reputation with the outside world. Dr. Stephen Kasser decided if a well designed IM process works with external stakeholders, it could work for employee communication, too. Not only did it work, but he discovered that more people were able to process more information more quickly than ever before. In the process, he also discovered how powerful it was in generating surprisingly high levels of employee engagement.