My first guest on this week’s show illustrates how to be a stranger in a strange land providing service with sensitivity and respect. Gary Teale of Avivara tells the story of how he and his wife started a nonprofit in Guatemala and what they’ve been learning about supporting teachers there. My second guest is Laura S. Quinn who founded Idealware, a nonprofit that helps nonprofits make good software decisions. Think of Idealware as a kind of “consumer reports.”