If you’ve wondered why communication inside organizations breaks down and why it’s so hard to be understood, experience a critical exploration of the ins and outs of communication with David Levin, author of Don’t Just Talk Be Heard! Included is our Outstanding Families feature and “Q&A With the Marketplace” featuring Kristin Lindeen. Discover ideas that work! Visit www.QBQ.com to sign up for QBQ! QuickNotes.