Program evaluation can be a rich and rewarding discovery process and it’s considered a nonprofit Best Practice. Jessica Mele, the executive director of Performing Arts Workshop in San Francisco, discusses how her organization’s evaluation processes have evolved and how the staff hold itself accountable for outcomes. Dr. Mary Ruth Coleman of the Frank Porter Graham Center for Child Development at the University of North Carolina-Chapel Hill provides a program evaluation overview and ideas that make evaluation seem do-able and even desirable.