Elise Ballard and I talked about interviews she has done with over 50 movers and shakers and some lesser knowns to learn about their epiphanies, which is a sudden burst of insight that transforms people’s lives in an instant. She is the author of Epiphany. Then I spoke with Sheila Quinn Simpson, author of Apology. We considered the advantages of apologizing irrespective of whether others accepts it, how apologies differ from forgiveness, and how the abused need an apology from their abuser.