Tom Esch has Master’s Degrees in Theology from Notre Dame and in Conflict Resolution from the Process Work Institute in Portland, OR. He is President of Creating Resolution, which helps people have productive conversations about uncomfortable topics. After sharing an entertaining anecdote about his first experience with a difficult but formative conversation in his childhood, Tom discusses his work with helping groups engage in “courageous conversations.” He shares ideas for how to prepare oneself, then engaging in challenging discussions. For example, when in the midst of a confrontation, it’s helpful to take a deep breath and count to 10 and pay attention to your own feelings to help develop a greater awareness of what the other person needs to feel safe and able to express their feelings too.

Tom also gives a preview of some of the tips he will share at an upcoming Courageous Conversation workshop on Aug. 10 in Minneapolis. For more information, please visit http://www.creatingresolution.com.