Host: Les Landes

Building a great organization goes beyond delivering a good product or service quickly and economically. You need to energize and engage employees who are the heartbeat of your business, the ones who reflect the company’s mission and develop relationships with your customers day by day. Success ultimately depends on how effectively you can create the kind of workplace that gets employees tuned in, turned on and eager to go the extra mile. On Employee Engagement: The Heart of Your Business, you’ll hear from recognized experts on how to create the kind of organization where employees love to work and customers love doing business.

Employee Engagement: The Heart of Business Success with Les Landes

Les Landes is President of Landes & Associates, a management consulting firm that provides services in team/organizational planning, marketing and public/media relations, organizational communication, employee engagement, performance improvement systems, executive coaching and meeting facilitation. The firm serves clients in various industries, as well as government and non-profit organizations.

Landes is the author of numerous published articles on topics related to communication and organizational performance. His articles and interviews have appeared in several publications, including Communication World, Public Relations Strategist, Executive Speeches, Training, Total Quality Newsletter, Quality Progress, Strategy and Leadership, Journal for Quality and Participation and more. He also writes a regular e-column called Inside Out that focuses on aligning employee engagement with marketing communication.

His new book, Getting to the Heart of Employee Engagement, opens the door to a fresh understanding and appreciation for human nature in the workplace, and it sets the stage for a breakthrough in optimizing employee performance. This unique business fable shows how tapping into the power and purpose of imagination and free will can create the type of organization where employees love to work and customers love doing business.