How often are you confronted with dissatisfaction about the level of care or services you or your loved one receives in a hospital, long term care facility or in another health care setting?  When you speak up are your concerns heard or do they fall on deaf ears?  Amy Fish, author of The Art of Complaining Effectively  and long-term care ombudsman offers insight into how to pick your battles in a health care setting. She provides tips on how to formulate a complaint in a way that aligns you with the care staff and ultimately leads to better and more appropriate care.   To learn more about Amy visit her website.

It is not easy to keep track of the medication regime of your loved ones whether you live near to them or far away.  This week’s Resource Report features MedOClock, an APP that was developed specifically with caregivers in mind.  It includes scheduling features, medication trackers, and alerts regarding missed dosages.